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I have been a patient with North Shore for a very long time! This was the worst doctor's appointment that I have ever had. I came for a physical with Dr. Melany Schiller and she barely checked anything. Besides having me take deep breaths, listening with her stethoscope and feeling my abdomen, she did not check anything else. I was shocked that she didn't check my eyes, nose, ears, throat or thyroid. I have hypothyroidism and doctors always feel my thyroid! I needed to ask her to do so. She didn't talk about my mammogram, a pap smear, menopause or ANYTHING for that matter!!!! At the beginning of the appointment, we did discuss vaccines needed and she mentioned that I should get the shingles shot. We talked about possibly getting the shot while I was there, but I asked...when would I need to get the 2nd shot if I did this today and she couldn't even answer my question. She said I should know that information, but I don't...so you will need to ask the office. I also told her that I feel like I might be getting a hemorrhoid, but I'm unsure as to what is causing the problem that I am having and I asked several questions about it. First, she said that I should get a colonoscopy to find out if I have a hemorrhoid even though I am not due for one for another year. I continued to ask her her tons of questions until she reluctantly said "well, do you want me to check to see if you have a hemorrhoid"? Well, since you are a doctor and I am already here...I think that's a good idea. I am disappointed to say the least!!! How is my insurance company getting billed for $455 for a new patient visit, when she basically didn't even give me a physical? I am so upset...that my appointment was so awful. I felt that you should know my experience since this is NOT how a physical/new patient visit should be. I will not be going back and now need to wait another year until my insurance company will pay for a doctor to give me the preventative check up that I deserve.
A very good and helpful visit.
Dr Melanie Schiller is one of the finest docs I have seen, compassionate & understanding.
Dr. Schiller was excellent, and finally got me the care that I had been asking for.
First time with this physician, I look forward to working with her as my PCP
Outstanding compassionate care!
Great
I was there with a new Dr for my wellness visit and realized after ( I am 74 years old) and my previous Doctor left that I was not Even asked for bloodwork!! Not a good yearly checkup! Is that how they treat someone in the office on Medicare now!!
Dr Schiller was outstanding & made me feel comfortable discussing my medical !!!
This was my first time meeting Dr. Schiller. She was very kind, caring and attentive.
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